Time Intervals

Time intervals are used when adding incoming call rules or forwarding rules for phone extensions. They allow you to set up things like office hours, lunchtimes, out-of-hours etc in advance and refer to them in multiple places around the portal.

Adding a Time Interval

To add a new time interval from your portal click Admin > Time Intervals > click on the “New Yearly Interval”, or "New Weekly Interval" button. 

You will need to enter a name for the time interval and optionally a description. Next, you must add the days and times of the week covered by this interval. For example, a typical out-of-hours interval may look like this:

Click “Save” when done and your time interval will be saved for future use.

Updating a Time Interval

You may edit an existing time interval by clicking the interval you wish to change. Please note this will affect any forwarding rule which currently uses the interval.

Removing Time Intervals

To remove time intervals, select one then click the "Delete" button.